Column Pro

Strengthen your public notice operation

With Column's Pro Services, your paper keeps the relationships, revenue, and visibility; Column adds the people and expertise to increase capacity and growth.

Screenshot of the Column order management dashboard

Trusted by 1,600+ newspapers across the U.S.

What We Solve

Public notice is too important to leave to a stretched-thin operation

For publishers, public notice is a critical revenue line and an important service to advertisers. Running it well requires specialized knowledge, careful processes, and day-to-day attention.

Here are the operational pain points we hear every week.

For publishers, public notice is a critical revenue line and an important service to advertisers. Running it well requires specialized knowledge, careful processes, and day-to-day attention.

Here are the operational pain points we hear every week.

“We need a better experience for customers.”

Fast responses, clear instructions, accurate invoices, and reliable affidavits. Column Reps help your team deliver a better customer experience.

“We need people who understand public notice.”

Public notice requires specialized knowledge. Column Reps bring the expertise to keep notices accurate, timely, and moving.

“We want to grow revenue without adding overhead.”

Public notice needs to get done accurately and on time. Column Pro adds specialized capacity so your team can focus on customers and revenue.

“Our team is spending too much time in the inbox.”

Legal notice inboxes are busy and detail-heavy. Column Reps can help manage orders, questions, edits, payments, and affidavits for your team.

“We need a better experience for customers.”

Fast responses, clear instructions, accurate invoices, and reliable affidavits. Column Reps help your team deliver a better customer experience.

“We want to grow revenue without adding overhead.”

Public notice needs to get done accurately and on time. Column Pro adds specialized capacity so your team can focus on customers and revenue.

“We need people who understand public notice.”

Public notice requires specialized knowledge. Column Reps bring the expertise to keep notices accurate, timely, and moving.

“Our team is spending too much time in the inbox.”

Legal notice inboxes are busy and detail-heavy. Column Reps can help manage orders, questions, edits, payments, and affidavits for your team.

Too much specialized work

Inbox chaos

Staffing pressure

“We got better at handling legals by not handling them—by going to the expert.”

Why Column

Add public notice experts to your operation

Column Pro gives your team dedicated public notice experts who know the work inside and out — backed by technology built specifically for the way newspapers handle legal notices.

Add specialized capacity

Column adds experienced public notice professionals who can take on specialized operational work without asking your existing team to absorb more.

Add specialized capacity

Column adds experienced public notice professionals who can take on specialized operational work without asking your existing team to absorb more.

Add specialized capacity

Column adds experienced public notice professionals who can take on specialized operational work without asking your existing team to absorb more.

Put public notice expertise to work

Column Reps are trained in public notice operations and bring years of experience managing legal notices at newspapers across the country.

Put public notice expertise to work

Column Reps are trained in public notice operations and bring years of experience managing legal notices at newspapers across the country.

Put public notice expertise to work

Column Reps are trained in public notice operations and bring years of experience managing legal notices at newspapers across the country.

Give advertisers better support

Column Reps work directly with advertisers to answer questions, guide them toward self-service when appropriate, and keep orders moving quickly and accurately.

Give advertisers better support

Column Reps work directly with advertisers to answer questions, guide them toward self-service when appropriate, and keep orders moving quickly and accurately.

Give advertisers better support

Column Reps work directly with advertisers to answer questions, guide them toward self-service when appropriate, and keep orders moving quickly and accurately.

Protect and grow public notice revenue

Better intake, payment workflows, customer support, and order management help publishers strengthen the operations behind an important revenue line.

Protect and grow public notice revenue

Better intake, payment workflows, customer support, and order management help publishers strengthen the operations behind an important revenue line.

Protect and grow public notice revenue

Better intake, payment workflows, customer support, and order management help publishers strengthen the operations behind an important revenue line.

Create capacity for growth

With specialized operational work supported by Column, your team has more time to focus on customer relationships, sales, local expertise, and new opportunities.

Create capacity for growth

With specialized operational work supported by Column, your team has more time to focus on customer relationships, sales, local expertise, and new opportunities.

Create capacity for growth

With specialized operational work supported by Column, your team has more time to focus on customer relationships, sales, local expertise, and new opportunities.

Strengthen your public notice operation

Bring specialized expertise and capacity into your team.

Schedule Kickoff Call

Product Overview

Public notice experts, powered by purpose-built technology

What Column handles

Legals inbox management

Inbound customer support

Order review and confirmation

Notice intake and entry

Customer edits and questions

Invoice creation and payment follow-up

Self-serve portal promotion when appropriate

Automated affidavits

Order syncing with internal systems where needed

End-to-end order lifecycle management

What your team gets

A trained public notice operations team

Less pressure on internal staff

More consistent customer support

Faster order processing

Better payment and invoice workflows

Dedicated human support

Visibility without managing every step manually

Screenshot of a public notice order list

How It Works

A partnership built around your operation

Every publisher has its own workflows, systems, customers, and priorities. Column Pro starts by understanding how your operation works today, then builds the right support around it.

Review your current workflow

We learn how your publication manages public notice orders today: inboxes, deadlines, rates, payments.

Transition inbox and order handling

Column Reps begin managing the legals inbox, assisting customers, reviewing orders, and processing notices.

Sync with your internal systems

Column can integrate with your existing systems so orders, invoices, or publication details flow seamlessly.

Manage, monitor, and improve

Your team keeps visibility into the operation while Column handles the day-to-day, completely.

Meet Your Team

Our team becomes your team

This industry has always been rooted in relationships, and always will be. We are real people dedicated to providing world-class support and a community you can trust.

“If I ever have any questions or issues, Deona always helps me out with her top-notch customer service!”
—Roshelle Chavez, Sanitation Agency, El Dorado, CA
“The process made my legal notice very easy to submit. Samantha Pryor was very helpful.”
—Rick Corbin, Lincoln, Nebraska
“Very convenient, and the Office Staff is also very thorough and helpful. Allison, I believe.”
—Lee Collins, City of Denton, Texas
“Samantha, your staff and your system have won me over to “automated” yet not robotic, with concierge service!”

—Heidi Cothard, Legals, Chicago, Illinois
“Saawi is a keeper! Very professional and proficient.”
—Dru Sanchez, Phoenix, Arizona
“Becky, thank you for being a person that knows how to help people. Even when they don’t know what type of help they need.”
—Cecily Coney, Allentown, Pennsylvania
“Amber is amazing. Human contact is still a desired trait, yet the ways of the world are diminishing it too greatly. Amber chose to give her best and succeeded. She is a beautiful person.”

Alison Farmwald

Column Support

Alex Lutz

Sales

Amber Finneseth

Column Reps

Alvin James Atienza

Affidavits Team

Samantha Pryor

Column Reps

Ankit Sachdeva

Affidavits Team

Ahmie Medrano

Placement Team

Darwin De Quina

Placement Team

Meet Our Team

Our team becomes your team

This industry has always been rooted in relationships, and always will be. We are real people dedicated to providing world-class support and a community you can trust.

“If I ever have any questions or issues, Deona always helps me out with her top-notch customer service!”
—Roshelle Chavez, Sanitation Agency, El Dorado, CA
“The process made my legal notice very easy to submit. Samantha Pryor was very helpful.”
—Rick Corbin, Lincoln, Nebraska
“Very convenient, and the Office Staff is also very thorough and helpful. Allison, I believe.”
—Lee Collins, City of Denton, Texas
“Samantha, your staff and your system have won me over to “automated” yet not robotic, with concierge service!”

—Heidi Cothard, Legals, Chicago, Illinois
“Saawi is a keeper! Very professional and proficient.”
—Dru Sanchez, Phoenix, Arizona
“Becky, thank you for being a person that knows how to help people. Even when they don’t know what type of help they need.”
—Cecily Coney, Allentown, Pennsylvania
“Amber is amazing. Human contact is still a desired trait, yet the ways of the world are diminishing it too greatly. Amber chose to give her best and succeeded. She is a beautiful person.”

Alison Farmwald

Column Support

Alex Lutz

Sales

Amber Finneseth

Column Reps

Alvin James Atienza

Affidavits Team

Samantha Pryor

Column Reps

Ankit Sachdeva

Affidavits Team

Ahmie Medrano

Placement Team

Darwin De Quina

Placement Team

Meet Your Team

Our team becomes your team

This industry has always been rooted in relationships, and always will be. We are real people dedicated to providing world-class support and a community you can trust.

“If I ever have any questions or issues, Deona always helps me out with her top-notch customer service!”
—Roshelle Chavez, Sanitation Agency, El Dorado, CA
“The process made my legal notice very easy to submit. Samantha Pryor was very helpful.”
—Rick Corbin, Lincoln, Nebraska
“Very convenient, and the Office Staff is also very thorough and helpful. Allison, I believe.”
—Lee Collins, City of Denton, Texas
“Samantha, your staff and your system have won me over to “automated” yet not robotic, with concierge service!”

—Heidi Cothard, Legals, Chicago, Illinois
“Saawi is a keeper! Very professional and proficient.”
—Dru Sanchez, Phoenix, Arizona
“Becky, thank you for being a person that knows how to help people. Even when they don’t know what type of help they need.”
—Cecily Coney, Allentown, Pennsylvania
“Amber is amazing. Human contact is still a desired trait, yet the ways of the world are diminishing it too greatly. Amber chose to give her best and succeeded. She is a beautiful person.”

Alison Farmwald

Column Support

Alex Lutz

Sales

Amber Finneseth

Column Reps

Alvin James Atienza

Affidavits Team

Samantha Pryor

Column Reps

Ankit Sachdeva

Affidavits Team

Ahmie Medrano

Placement Team

Darwin De Quina

Placement Team

Nic Riegert

Column Reps

1,300+

Publisher Partners

All 50

States Covered

98.6%

Customer Satisfaction

30,000+

Governments & Law Firms

21,000+

Affidavits/Month

1-2 Day

Affidavit Turnaround

1:1

Dedicated Human Support

100%

Legally Compliant Affidavits

Customer Story

CherryRoad Media expanded growth capacity by outsourcing legals to Column

CherryRoad Media operates more than 100 newspapers across multiple states. Managing public notice operations across that footprint required specialized staff, consistent processes, and reliable customer support.

Rather than continue adding internal overhead, CherryRoad partnered with Column to outsource legal notice operations. Column Reps took on the day-to-day work of managing orders, supporting advertisers, coordinating workflows, and helping the business operate more efficiently.

Read the Case Study