Notice something shiny and blue in the top right corner of your Customers table? That’s the brand new button you have to add new customers to your publication! When you add a new customer, they’ll appear in the your Customers list and their information will auto-fill whenever you place a notice on their behalf. You can also look them up by name, email, or organization. This feature will help you ensure that your customers’ information is accurate, plus allow you to proactively set custom rates and other settings before a customer even places notices through Column! Check out more details here.
In the spirit of giving you more control over managing your customers in Column, you can now remove customers by clicking on the little trashcan under “Actions.” Before you delete them for good, don’t worry: a box will pop up asking you to confirm. Hopefully this function will let you keep your customer list clean and up-to-date. And don’t worry, the customer you delete won’t get a notification when you delete them. Our Help Center article gives you more info on how to do this.
You can now review and update your rates with way more control. That’s right — we redesigned the rates table! Here are all the new fun things you can do:
Check out this Help Center article for more deets on how to get the most out of this!
Previously, you could allow only specific customers to receive affidavits before payment. Now, you can set this preference on an entire customer organization, so that it applies to everyone in that organization. This will hopefully reduce some manual labor on your part — now, you won’t have to remember to go through and grant access to members one by one. More info on this here.
That’s right. Your notice details page got a facelift. All functionality should be exactly the same — things just look slightly different, and hopefully better! Now, when a publication date passes, the date turns green! The activity log is also no longer hidden, but visible on the side! And your affidavit buttons should make more sense, too.
Next time you place a notice in Column, you’ll see a brand-new look with easier steps and a more intuitive design. We can’t wait for you to check it out. We redesigned the look of our app for a few reasons:
We hope you like our new look. So far, 82% of users have reviewed our new design as “easy” or “very easy” to use! Log in to Column to start placing notices now. And let us know what you think! Questions? Check out these FAQs.
Sometimes when you edit a notice, the price or publication dates change. In these cases, you might want to update the invoice, so we’ve added a nifty reminder at the end of your editing process. We hope this reminder helps ensure that the line items and amounts of your invoices stay correct, so you can always collect accurate payments.
It’s important that Column plays well with your existing ad management system like AdPoint or VisionData. While some platforms automatically sync changes made to notices, others require manual syncing. To ensure smooth coordination between Column and your other systems, we’ve added a helpful reminder to manually sync your notices after editing if you make changes after the deadline. It’s all about making sure every puzzle piece fits together nicely for a hassle-free experience!
Previously, customers would only appear in your Customers list after you confirmed their first notice. But not anymore! As soon as someone places a notice in your newspaper for the first time, they’ll be instantly linked to your newspaper and added to your Customers table. Hopefully, this feature helps make your customer management more efficient!
Click on the new button in your text box toolbar to add images to your liner ads, or upload your ad and its image directly from your computer into the text box. Everything should show up swimmingly! You can even move the image around, add text above or below it, make it bigger and smaller… We hope this will make things a lot easier for you. Read our Help Center article for more information on how to use this new feature!
We’ve given you and your customers the option to leave notes on notices that might be a little bit more high-maintenance, aka require more complex formatting. That way, if it’s too tricky for your customers to use our text editor to format their larger files, they can still communicate with you via Column about how their notice should be handled. For now, notes are only available for notices submitted without formatting — check the Help Center to learn more about this flow.
It used to be that when you uploaded notices on behalf of certain customers, they were automatically registered in Column as individuals. They didn’t get the chance to join organizations, even if their colleagues were already part of organizations on Column. Now, these customers will have the option to join their existing organization from the get-go, so they can access the right affidavits, invoices, and shared notice history right away. Or, if they’re the first to the party, these customers can create a new organization and invite new members to join.
We heard from you that it was difficult to organize your notices after you downloaded them from Column. Now, when you download your notices into a folder from Column, you can choose to group them in folders by notice type! Yep — your pagination process just sped up a notch. This update applies for publishers with custom notice types who download notices manually from Column.