What’s New in Column

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November 18th, 2022

Get Insight into Your Public Notice Business, More Specific Notifications, and Better Filtering!

Get insight into your notice volume! All publishers now have access to live reporting dashboards to make managing public notices easier than ever. In the Reports section of Column, you’ll find a multi-page dashboard that shows data about your notice volume, invoices and customer performance. Use this dashboard to search for notices, check on unpaid invoices, view top-performing customers and more. Easily answer questions like these:

  • “What notices did I get paid for in October?”
  • “What customers do I need to chase for payment?”
  • “Did I process more notices in August or September?”

Check out our Help Center for detailed instructions about how to get the most out of your new public notice reports.

Filter your notice table to stay on top of to-do’s! In the notice table, you can now filter notices by confirmation status, invoice status, affidavit status and publication date. By filtering the notices in your table, you can easily see which notices need invoices created or affidavits uploaded — or identify orders where you need to nag the advertiser for payment. Our Help Center explains how you can use the filter button to find exactly what you’re looking for in Column.

Your email notifications now include advertiser names! Thanks to your feedback, we’ve added the advertiser name (and organization) to your email notifications. This will hopefully make it easier to recognize orders at a glance when looking through your emails. Stay up-to-date about what’s happening with notices, and keep track of tasks you need to take in Column with more specific information, straight to your inbox.

Check out our new invoices! We recently refreshed the invoice format for most newspapers on Column. Instead of flowing to two pages, invoices now fit entirely on one page, reducing the likelihood that customers make mistakes about the total amount due. We think the new format feels cleaner and easier to read — we hope you think so too!

September 28th, 2022

Easier Onboarding for Advertisers, Making In-App Notifications More Useful, More Power for Publishers!

A Nifty New Design for Notifications: Enjoy More Organized and Informative In-App Notifications! It’s important to keep track of what’s happening in Column, whether you’re a publisher processing a notice or an advertiser paying an invoice or receiving an affidavit. Before, your in-app notifications were restricted to only four at a time, and they lacked important details. Now, when you click on the notifications bell in the top-right corner of Column, a panel will slide open showing all your notifications and team invites. Each notification will include important details such as the notice name and event description. We hope that this new design will help everyone better understand what actions they need to take on notices, as well as where their notices are in the publication lifecycle.

Easier Onboarding: Advertisers and Publishers Can Invite Members to Their Organizations. It hasn’t always been easy to invite members to organizations on Column, but we know how important it is to collaborate with your colleagues throughout the notice process. Now, both publishers and advertisers can invite anyone to join their organization, as long as they don’t already belong to an organization of the opposite type (i.e. publishers can’t add advertisers to their newspaper). Plus, invited members have greater flexibility when reviewing invitations: upon logging in, users can choose to accept, decline, or snooze organization invitations. As they say, the more the merrier — and it doesn’t cost anything to add more users to your Column organization!

More Power for Publishers: Publishers Can Now Select Newspaper When Placing and Editing Notices! We recently introduced a feature for duplicating notices — a quick and easy way to copy a notice or place an archived notice again. But for legals reps who manage notices across multiple papers, we learned that this feature would only be truly useful if publishers could select a different newspaper when placing or editing a notice.

Fear not, publishers — no longer must you go back and start the whole placement process from scratch. Newspaper selection has arrived for you, too.

  • Need to run the same notice in multiple newspapers? You can duplicate the first notice and select a different newspaper while placing its copy.
  • Did your customer place a notice in the wrong paper? You can edit their notice and select a different newspaper.
  • Did you click “Upload Notice” while viewing the wrong newspaper? You can pick a different newspaper before moving through the placement process.

Note: The select newspaper step was previously in beta. Now, this step is available for all publishers who have access to more than one organization on Column.

More Power for Publishers: Apply Changes to All Active Notices When Updating Affidavit Settings. Now when publishers update their affidavit settings, they can regenerate all active affidavits with the new settings. Before, publishers had to reach out to Column to make changes to their affidavit signatory, role, and notary commission expiration date — the settings required to create affidavits in Column. Now, publishers can update these settings, then choose to apply the changes to all notices currently awaiting affidavit upload, or only future notices (and those that don’t have invoices yet). We hope publishers will enjoy wasting less of their precious time reaching out to our Support team — though they’re lovely! — for help.

August 31st, 2022

Easier Staff Management, More Visibility into Billing, & Improved Self-Serve Support!

BETA: Publishers Can Now Select Newspaper When Placing and Editing Notices!
We recently introduced a feature for duplicating notices — a quick and easy way to copy a notice or place an archived notice again. But for legals reps who manage notices across multiple papers, we learned that this feature would only be truly useful if publishers could select a different newspaper when placing or editing a notice. But fear not, publishers — no longer must you go back and start the whole placement process from scratch. Newspaper selection has arrived for you, too.

  • Need to run the same notice in multiple newspapers? You can duplicate the first notice and select a different newspaper while placing its copy.
  • Did your customer place a notice in the wrong paper? You can edit their notice and select a different newspaper.
  • Did you click “Upload Notice” while viewing the wrong newspaper? You can pick a different newspaper before moving through the placement process.

Note: The select newspaper step is in beta, meaning it’s available for only a pilot group of newspapers. Once this feature moves out of beta, it will be available for all publishers who have access to more than one organization on Column.

More Visibility into Billing: Introducing the Invoice Creation Status!
Notices that don’t have invoices now show a billing status of “Awaiting Invoice Creation.” For advertisers, the old status read “Waiting for Publisher,” which left advertisers confused about when they could pay. On the publishers’ side, this status previously read “Incomplete,” which did not indicate clearly to publishers that they needed to create an invoice. We think the new status, “Awaiting Invoice Creation,” provides more clarity to everyone about what is actually happening in the billing lifecycle. With just a quick glance, both publishers and advertisers can understand that an invoice must be created before the advertiser can pay.

Self-Serve Support: Publishers can now easily manage their staff in-app!
Previously, publishers who worked for a newspaper group needed to reach out to Column for help managing organization access. For example, if a legals rep needed access to three newspapers under a company that included many more newspapers, only Column could configure their organization permissions. Now, publishers can do this themselves! Anyone with “Admin” access can add or remove members from specific newspapers in their company. This means leaders at publishing companies can make sure each individual team member has access to all newspapers or only a subset of newspapers. Plus, once you have access to one or more newspapers, you can make sure everyone you work with — from pagination to collections — has the access they need as well.